They both forgot rule 101 in Marketing.
That is: What’s In It for Me?
The Chicago bidding team were clearly not listening to the signals. They would have been there. You have to remember in any bidding process, the buyer will want the losers to stay in till the end, so they can extract the best deal from the winner, so they would be saying encouraging things even if they knew you had lost. Before they played their biggest ace, the bidding team should have known that they had the deal whether the Obamas were present or not, and their presence was just a payment of respect to the IOC for awarding them the bid.
It appeared, however, the Chicago bidding team must have really believed that great speeches by the Obamas would get Chicago over the line. If the speech was the thing that was going to change people’s mind and win the bid, it was the wrong speech. While the Obamas have a lot of goodwill in the international arena, the IOC still listens to WIIFM. Even the international general goodwill the Obamas have is based on WIIFM.
It is useful for small business owners to remember the lessons that too often the big guys forget. The same rules apply, no matter who you are.
Over to You. What do You Think? Post Your Comments Below.
Dr Greg Chapman is the Director of Empower Business Solutions and The Australian Business Coaching Club and is Australia's Leading Advisor on Emerging Businesses and provides Coaching and Consulting advice to Australian Small Business Owners in Marketing & Business Strategies Planning & Systems. He is also the author of The Five Pillars of Guaranteed Business Success.
The Australian Small Business Blog
1 comment :
I agree totally to what you are saying. Too often we are consumed about what WE can do and what WE need and not enough about the client and their needs.
It helps to make an effort to never say "we" or "i" when dealing with a client/prospect whether it is face to face, phone or via email.
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