Achieving Small Business Growth and How to Manage It

In interview with Michael Schildberger's Business Essentials, Dr Greg Chapman advises that to be successful you need to move out of your comfort zone. "You can't be complacent" he says, "and if you don't change your business will not prosper." He gives us five strong pieces of advice.

How Average are Your Salespeople?

by Dr Greg Chapman, MBA

On average, most salespeople are average. How surprising is that?

I often hear business owners complaining that their sales staff aren’t paying their way. They can’t produce the same the results as the owner. On one level this is not surprising, as the owner has the greatest incentive, with the profits going to them.