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It is only natural that at this time of year we look back and think about what worked well, and what could be improved. It is also a good time to think about your customers. Who were your Best Buyers, and why were they your Best Buyers?
How can you work out who's been naughty and who's been nice? More.....
Dr Greg Chapman is the Director of Empower Business Solutions and The Australian Business Coaching Club and is Australia's Leading Advisor on Emerging Businesses and provides Coaching and Consulting advice to Australian Small Business Owners in Marketing & Business Strategies Planning & Systems. He is also the author of The Five Pillars of Guaranteed Business Success and Price: How You Can Charge More Without Losing Sales.
The Australian Small Business Blog