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You have done all the hard work. Someone has just found your website. Well done. Then some of them contact and buy from you. Even better, but what happens next to all those, usually many times more, that didn’t?
They may not have bought for a whole range of reasons. They only just discovered you. They are checking out your competition. They are researching. They just weren’t ready buy.
These buyers are leaking from your website. What are you doing to re-engage these people?
Dr Greg Chapman is the Director of Empower Business Solutions and is Australia's Leading Advisor on Emerging Businesses, providing Coaching and Consulting advice to Australian Small Business Owners in Marketing & Business Strategies Planning & Systems. He is also the author of The Five Pillars of Guaranteed Business Success and Price: How You Can Charge More Without Losing Sales.