by Dr Greg Chapman
One of the absolute basics that any business owner can do to be sure that they're putting across the image they want potential customers to have of them, is to phone their business. If your phone isn't being answered correctly, then make no mistake, it's costing you business.
In this podcast I discuss the importance of first impressions and what you can do to make a good one.
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Dr Greg Chapman is the Director of Empower Business Solutions and is Australia's Lea ding Advisor on Emerging Businesses and provides Coaching and Consulting advice to Australian Small Business Owners in Marketing & Business Strategies Planning & Systems. He is also the author of The Five Pillars of Guaranteed Business Success and Price: How You Can Charge More Without Losing Sales.
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