by Dr Greg Chapman
Businesses work hard to create a brand and connect to their target market, but this can sometimes backfire on the business. A perfect example of this was the riots in Britain a few years back.
A number of stores, chose as their branding, Gangster Chic. One group particularly hit hard during the riots was the JD Sports Chain. One retail expert said:
A key part of branding is to appeal to those that are qualified to be your customers. An essential ingredient of qualification is that the market can afford, and be willing to pay for your product. JD Sport seemed to appeal to a market that failed on either one or both of these criteria.
I note that no book stores were trashed.
May Your Business this Year be - As You Plan It.
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Dr Greg Chapman is the Director of Empower Business Solutions and is Australia's Lea ding Advisor on Emerging Businesses and provides Coaching and Consulting advice to Australian Small Business Owners in Marketing & Business Strategies Planning & Systems. He is also the author of The Five Pillars of Guaranteed Business Success and Price: How You Can Charge More Without Losing Sales.
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