The Australian Small Business Blog

Tuesday, August 11, 2020

Ad of the Month – Be Easy to Deal With


by Dr Greg Chapman


Ever noticed that some companies don’t want to talk with their customers and make it as difficult as possible to contact them, or force you to speak with an offshore call centre where English is not their first language? 
 
How refreshing then that this company lets you deal with them the way you want. In this ad we see two common preferences in contacting a business. One which would be the preferred option for younger people and the other for the older generation.




We aren’t all the same and each of us have a preference in they way we like to deal with others and people resent being forced to used a communication channel that they dislike. 
 
Being easy to deal with is a great point of difference for any business.



May Your Business Be –As You Plan it!


https://empowerbusinesscoaching.com.au/empower-consultation-programs-form


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Dr Greg Chapman is the Director of Empower Business Solutions and is Australia's Leading Advisor on Emerging Businesses and provides Coaching and Consulting advice to Australian Small Business Owners in Marketing & Business Strategies Planning & Systems. He is also the author of The Five Pillars of Guaranteed Business Success and Price: How You Can Charge More Without Losing Sales.

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Dr. Greg Chapman is also the author of
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